Frequently Asked Questions

Call us at +91 82602 38870, message us on WhatsApp, or fill the enquiry form on this website. Our team confirms availability and pricing within 30 minutes, and your seat is locked with a small advance payment.

We recommend booking at least 2–3 weeks before the departure date. Seats fill quickly during festival seasons (October–March). If you're planning to travel during peak pilgrimage time, earlier is always better.

Yes. A small advance amount is collected at the time of booking to confirm and hold your seat. The remaining balance is collected before departure. Our team will share the exact advance amount when you call to book.

Absolutely. We welcome groups of all sizes — families, temple groups, neighbourhood associations and more. For groups of 20 or more, we can arrange dedicated private departures with custom dates. Call us to discuss your needs.

Every MSP Travels package includes AC transport (bus), hotel accommodation, daily meals (vegetarian), temple darshan arrangements, an experienced tour escort throughout the journey, and 24/7 phone support. Full inclusions and exclusions are listed on each package page.

Yes, all meals are included — breakfast, lunch and dinner throughout the trip. We serve pure vegetarian (satvik) food — homestyle Odia and North Indian meals, freshly prepared. We understand the importance of clean, devotion-appropriate food during pilgrimage.

We use clean, comfortable hotels and dharamshalas at each stop — neat rooms, attached bathrooms with hot water, and good facilities. We prioritise comfort over luxury, especially for elderly travellers. Hotel category can be discussed when you book.

Typically not included: personal expenses, puja/prasad offerings, entry fees to specific monuments (if any), tips for local guides, and any costs arising from personal medical needs. The exact exclusions for each package are listed on its page.

Yes, completely. Every itinerary is planned at a relaxed, unhurried pace with enough rest time at each stop. We use comfortable AC vehicles with easy boarding, and our escort is specifically trained to assist elderly travellers at temples and throughout the journey.

We do our best to accommodate travellers with mobility needs. Please inform us at the time of booking so we can make the necessary arrangements — appropriate seating, extra assistance at temples, and planning routes with minimal walking where possible.

While we are not a medical service provider, our escorts carry basic first aid and are trained to handle common travel ailments. We always plan our route with access to clinics and hospitals in mind. We strongly advise travellers to carry their personal medicines for the duration of the trip.

Speak with our team as early as possible. We will explain the cancellation terms clearly and honestly. The earlier you cancel, the better — we always try to be as fair and flexible as possible. Please refer to our Refund Policy for full details.

We understand plans can change. Call our team as soon as possible — we will do our best to transfer your booking to another available departure. Date changes are subject to seat availability on the new date.

In the rare event that we need to cancel a departure, we will inform all booked travellers immediately and offer either a full refund of the advance paid or a transfer to the next available departure — whichever you prefer.

Yes, always. An experienced tour escort travels with your group throughout the entire journey. Additionally, our office team remains reachable by phone and WhatsApp for any need, query or emergency — day or night.

Yes. We provide live bus location tracking so family members at home can see exactly where the group is — updated regularly on WhatsApp. This feature is especially valued by children whose elderly parents are travelling with us.

Our primary pickup point is Boudh, Odisha. We also arrange pickups from nearby towns including Sonepur, Balangir, Sambalpur, Angul and Bhubaneswar depending on the group size. Call us to confirm your nearest pickup point.

Yes. Many religious organisations, temple committees and family groups travel with us on dedicated private departures. You choose the date, we handle everything else. Call us to discuss your group size, destination and budget.